Supports activities relating to the support of process automation systems. Provides preventative maintenance and 7x24 troubleshooting support for installed base systems. Minimizes plant downtime caused by process automation system failures, while providing services that are cost effective and sustainable. Has an overall knowledge of all current hardware, operating system software, networking systems and system software. Requires advanced skills and expertise in a range of processes, procedures, and systems, and/or specialized technical expertise within an analytical/scientific method or operational process.
Supports activities relating to the support of process automation systems. Provides preventative maintenance and 7x24 troubleshooting support for installed base systems. Minimizes plant downtime caused by process automation system failures, while providing services that are cost effective and sustainable. Has an overall knowledge of all current hardware, operating system software, networking systems and system software. Requires advanced skills and expertise in a range of processes, procedures, and systems, and/or specialized technical expertise within an analytical/scientific method or operational process to perform a broad range of complex work assignments. May act as a working team lead, providing subject matter guidance and coordinating work of others.

Responsibilities / Duties
• Provides care and troubleshooting of the process automation systems, and their associated networks and interfaces.
• Provides corrective support in response to a system error condition or failure as the first point of escalation from the plant.
• Performs predictive and preventative maintenance (PPM) and health checks on systems.
• Participates in software and hardware upgrades.
• Understands and follows all identified Dow Process Automation work processes, such as Problem Resolution and Request Management, S&OP Case entry, Engineering and Maintenance Asset database updates.
• Completes small project work including system installation, configuration, design and development.
• Tracks and redeploys assets.
• Provides training and knowledge transfer to plant system focal points, as well as other site support resources.
• Interfaces with others in the Plant who support process control on troubleshooting and upgrades.
• Monitors system diagnostics aligned with plan process control staff.
• Participates in risk assessment when activities to the system are required.
• Escalates issues to additional support resources and follow-ups, as necessary.

Skills and experiences (R=Required, P=Preferred):
Minimum of 5 years of experience in Operations along with an excellent understanding of the relevant Process Automation systems and applications.
-  Minimum education level required to have sufficient theoretical backgrounds.
· Appropriate knowledge of the Process Automation and Control concepts to fulfill the plant specific tasks (R).
· Good understanding

主要负责工厂中一切跟自动化相关的事情，如项目实施、优化、保证工厂自动化系统的运行、系统故障诊断、备件管理、生命周期管理等

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陶氏张家港生产基地于2002年正式启用，占地面积约110万平方米，是陶氏公司在大中华区最大的生产基地。主要装置包括：醇醚工厂，配方系统工厂，化工专用码头，尤尼维讯聚乙烯催化剂工厂以及中国区最大的有机硅一体化生产装置之一. 我们的愿景是——创建最具竞争力、可持续发展、多元包容的生产运营中心。

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